• Company
    • Profile
    • Products & services
    • Innovations
    • Our values
    • History
    • Corporate Governance
      • Overview

        Our Corporate Governance Report contains the information required by the Directive on Information Relating to Corporate Governance issued by the SIX Swiss Exchange.

      • Board of Directors

        Find out more about the Board of Directors of the Schindler Group.

      • Board Committees

        The Board of Directors delegates certain duties to committees formed from its own members. It has appointed four standing committees.

      • Group Executive Committee

        Meet the Members of Group Executive Committee of the Schindler Group.

      • Organizational regulations

        The Organizational Regulations of the Schindler Group are based on articles 716, 716a and 716b of the Swiss Code of Obligations and the Articles of Association of Schindler Holding Ltd.

      • Articles of Association

        Read the current binding German version of the Articles of Association of Schindler Holding Ltd., as well as the English translation.

    • Suppliers
      • Overview

        Our Strategic Sourcing Organization works closely with our regional sourcing organizations to deliver competitive, innovative, and sustainable supply solutions for Schindler globally.

      • Global organization

        Our global purchasing organization is managed by a network of category and country teams, who work closely together to achieve maximum results.

      • Spend categories

        The Category structure defines the global material and service categories supplying the Schindler Group and drives the management of the spend and the supply base.

  • Responsibility
    • Overview
    • Our Sustainability Roadmap
    • Environment
      • Climate

        We are continually searching for innovative ways to reduce the carbon intensity of our vehicle fleet. And, by increasing the use of remote monitoring and adaptive servicing of our products, we are further reducing the need to travel.

      • Environmental management at our sites

        We are continuously looking for ways to do more to tackle climate change through minimizing our environmental impact at our sites.

    • People
      • Inclusion & Diversity

        Our global presence gives us access to the full spectrum of human diversity – reinforcing our ability to adapt and innovate.

      • Safety

        Every day, we move more than 1.5 billion passengers, who rely on our products to get around – that means the safety and reliability of our products are critical.

      • Communities

        We make a positive contribution to communities through our targeted Responsibility initiatives.

    • Value chain
      • Product sustainability

        Quality and innovation guide our investments to improve the environmental performance of our products.

      • Pioneer smart urban mobility

        We pioneer smart mobility with our ideas & solutions, keeping an ever-growing urban world easily accessible and making each trip safe, efficient, and swift.

      • Supply Chain engagement

        We are committed to increase sustainability and environmental awareness in our supply chain while maintaining high standards of safety & quality.

    • Ethics and compliance
      • Overview

        All Schindler employees commit themselves to observe the highest ethical standards of professional and personal conduct in their interactions with …

      • Educate

        In the Educate stage of the Compliance Program activities & processes are implemented which are designed to avoid compliance violations before they occur.

      • Examine

        In the Examine stage of the Compliance Program processes to detect hints of possible violations ("Red Flags") are implemented.

      • Enforce

        In the Enforce stage of the Compliance Program suspicions of violations are investigated, corrective actions taken and the responsible employees sanctioned.

    • Policies and reports
  • Investors
    • Overview
    • Share information
      • Overview

        Schindler registered shares & participation certificates are traded on the Swiss stock exchange since November 1, 1971.

      • Share price charts

        Data is delayed by at least 15 minutes. All quotes are in local exchange time.

      • Share capital structure

        Learn more about our capital structure and shareholders

      • Dividends

        Schindler's dividend policy is earnings-related and provides for a payout ratio of 35% to 65% of net profit attributable to shareholders of Schindler Holding Ltd.

      • Coverage and consensus

        Schindler is covered by various analysts. Their views, forecasts, and expectations may not necessarily reflect those of the company.

    • Results
      • Overview

        Schindler reports on its financial performance on a quarterly basis.

      • Archive

        Schindler reports on its financial performance on a quarterly basis. The documents in the reporting archive are available online only. For an overview click the corresponding year.

      • Non-GAAP measures

        We include certain non-GAAP measures in our Group Review comprise, which are not accounting measures as defined by IFRS.

    • Financial calendar
    • Events
    • General meetings
    • Investor Relations Contact
  • Careers
    • Overview
    • Who we are
      • People

        Learn about the people, traditions, and values that motivate us to tackle the urban mobility challenges of the 21st century.

      • Inclusion & Diversity

        By building inclusive and diverse teams, we are laying the foundation for creativity, innovation, and effective decision-making.

      • Society

        Help us transform the world. We’re looking for driven professionals ready to solve society’s most pressing urban mobility challenges.

      • Our values

        Our values are the foundation of everything we do and allow us to remain a leading global player in the elevator and escalator industry.

      • Facts & figures

        Discover the facts behind what makes Schindler a great company to work for.

    • Why Schindler
      • Compensation & benefits

        Discover more about Schindler employee compensation packages and benefits – competitive salaries are just the start!

      • Work-life balance

        Finding the right balance between work and life can be tough. We make it easier through flexible modern policies designed to meet diverse needs.

      • Training

        The key to maintaining Schindler’s proud legacy is by making sure that all our people – at every level – remain trained and ready.

      • International careers

        International assignments are a key part of how we develop our people. Grow your career internationally with Schindler.

      • Career development program

        Discover how we take our most talented young professionals on an international and multidisciplinary 6-year journey to help their careers flourish.

    • Who we look for
      • Experienced professionals

        Whether you’re a lift technician or an engineer, we need people with experience and skill. Seasoned professionals make our elevator & escalator service company great!

      • Students & graduates

        Explore the extensive possibilities for students and recent graduates at Schindler.

    • Open positions
  • Newsroom
  • Contact
Schindler worldwide

Safety

Every day, we move more than 1.5 billion passengers, who rely on our products to get around – that means the safety and reliability of our products are critical.

We never compromise on safety. That is true for the safety of our passengers as it is true for that of our employees and subcontractors.

Zero incidents – this is what we aspire to. We work to make this happen through clear guidance, group-wide standards, and careful monitoring. We want all our employees and subcontractors to return home safely after every job.

Product safety

Schindler products are engineered, manufactured, installed and maintained to the highest safety standards. We follow rigorous safety and quality protocols that apply to the product’s entire life cycle. These include stringent requirements from development, design, and installation to maintenance and modernization. We ensure insights and expertise from our fitters and service technicians are shared globally and also fed back to product developers. 

Ellie and Eski – ambassadors for a safe ride

Ellie and Eski are the mascots of one of our global safety campaigns. We aim to educate children and their parents about the safe use of elevators and escalators with videos, cartoons, songs, and customer events. Elevators and escalators are an essential part of the urban landscape. They are as common as street crossings and it is important for users, especially children, to have greater awareness of how to use them safely.

Elevator tips

  • Watch your step – the elevator car may not be perfectly level with the floor.
  • Stand clear of the doors – keep clothes and carry-ons away from the opening.
  • Hold children and pets firmly.
  • Passengers nearest to the doors should move first when the car arrives.
  • Push and hold the DOOR OPEN button if doors need to be held open, or ask someone to push the button for you.
  • Never try to stop a closing door, wait for the next car.
  • Pay attention to the floor indications.
  • If the doors do not open when the elevator stops, push the DOOR OPEN button.

In the event of an elevator emergency

  • If the elevator should ever stop between floors, do not panic. There is plenty of air in the elevator.
  • Never climb out of a stalled elevator.
  • Use the ALARM or HELP button, the telephone or the intercom to call for assistance.
  • Above all, wait for qualified help to arrive and never try to leave an elevator that has not stopped normally.
  • Emergency lighting will come on in the event of a power failure.

Escalator tips

  • Face forward and keep firm grip on the handrail. Stand clear of the sides of the escalator.
  • Always hold children's hands on escalator and do not permit children to sit or play on the steps.
  • Take extra precaution to avoid the sides of the escalator and the gap between steps when wearing flip-flops, sandals or other soft rubbery shoes.
  • Do not take wheelchairs, electric scooters, strollers, hand carts, luggage carts or similar items on the escalators.
  • Never stop, stand or play at an escalator landing.
  • Do not go in the opposite direction of the escalator.
  • Do not lean against or reach over the sides of the escalator.
  • Don not climb onto or ride the handrail.
  • Use the emergency stop button if needed. The buttons are usually located at the entrances and exits of escalator.
  • Keep long clothing and umbrellas clear of steps and sides.

Kids on elevators

The rules for riding elevators are about the same for kids as they are for adults.

  • It's a good idea for children to be especially careful around the doors.
  • Kids should never put their hands or feet into the area between the moving door and the adjacent door jamb.
  • Kids should never try to stop a closing door by putting their hand or foot in its path.

Kids on escalators

When riding with a small child, hold his or her hand, or carry the child in one arm while holding the handrail with the other. Help children step onto and off of the escalator.

  • Do not allow children to sit on escalator steps - clothing or fingers can get caught.
  • Never let children ride on or play with the handrail.
  • Don't allow children to use an escalator unattended.
  • Don't allow children to walk or run up the "down" escalator or down the "up" escalator.
  • Don't let children drag their feet along an escalator's sides. No matter how tempting it is to make that distinctive "squeaky noise," a child's foot can become caught between the step and the side panel, causing serious injury.
  • Never take a stroller on an escalator. Use the elevator instead.

The Schindler product safety concept

Our products remain in use for decades and we take care of the maintenance and regular checks throughout the service lifetime. As a global leader, we have the capacity to deliver fast, safe and reliable mobility 24 hours a day, 7 days a week. To ensure this we implemented a dedicated product safety concept which is based on five pillars:

Our safety promise doesn't stop with Schindler products

Our multi-brand Competence Centers and an international network of experts make sure that all equipment benefits from the same professional Schindler service and is maintained against the same quality and safety standards, no matter what brand.

Global Safety Program: Confirmation of Periodic Safety Inspection (CPSI)

CPSI is an industry-leading global safety standard for elevators, introduced by Schindler for periodic inspections of critical safety parts of all units under maintenance. Its goal is to ensure that 100% of Schindler’s maintained elevators are safe.

The yearly CPSI of every lift in the Schindler portfolio is carried out by trained service technicians and is made up of over 70 individual tests and checks on components. Every five years additional safety tests and checks are conducted by independent certified inspectors (4-eye principle).

CPSI is unique in the industry and gives additional confidence for the customer on top of preventative maintenance, and most importantly higher safety for our passengers.

Preventative maintenance

Wherever possible, Schindler runs preventative and pro-active maintenance programs.

With Schindler's own specially developed Qualison testing technology, service technicians can inspect the drive shafts of elevators using ultrasonic flaw detectors. Surface and subsurface discontinuities such as cracks caused by material fatigue are detected ahead of time. Preventative action can then be taken at an early stage, without compromising an elevator's or escalator's safety or performance.

Moreover, Schindler offers clients a range of comprehensive safety options, including the pro-active upgrading of existing elevator or escalator models using the latest technology.

We ensure that all of our products and services worldwide conform to requirements, country-specific laws, regulations and norms. Schindler actively proposes appropriate modernization solutions to the owners of the equipment to ensure newest safety regulations are met.

Employee safety

At the end of each day, we want employees to return home safely. This is why we are working hard to create a safe, inclusive, and sustainable work environment.

Leadership, best-in-class training, effective process compliance, and a zero-tolerance approach towards safety violations are Schindler’s essentials for building a stronger safety culture.

Rob Seakins, Member of the Group Executive Committee, responsible for Field Quality & Excellence

Our behavior-based safety training

Being aware of potential risks and how to avoid and mitigate them are key elements of being safe on the job. In comprehensive behavior-based safety trainings Schindler promotes a sophisticated safety culture amongst all employees. We also conduct management-led safety jobsite visits and training sessions, on-the-job pre-task risk assessments by supervisors and technicians to build an incident free culture.

In 2019, we completed 126,000 safety walks, providing an effective channel to implement our ”zero-tolerance of safety violations” approach. We also launched the ”Safety Leadership 2.0” program to help managers have a stronger and effective impact on employee safety.

Safety and health awareness days

Around the world, we regularly conduct safety and health awareness workshops to help employees regard safety as a personal asset and practice an open feedback culture among colleagues. These events also touch on personal conduct in general and how to stay safe on the jobsite, on the move and at home.

Schindler also runs accident prevention campaigns, offers influenza vaccinations and promotes activities to stay physically and mentally fit.

Measuring safety performance

Schindler applies the comprehensive safety indicator Total Case Rate (TCR). TCR measures not only the number of lost workday cases due to injury, but also includes cases where an employee cannot perform their regular job. Our objective is to improve our TCR by 20% compared to 2017. In 2019, our TCR was 3.8, representing a 24% improvement compared to 2017 (TCR: 5.0). Every injury is one too many and we are determined to continue to reduce the number of employee incidents and injuries.


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