In the Educate stage of the Compliance Program activities & processes are implemented which are designed to avoid compliance violations before they occur.
Schindler managers are not only business leaders, they are also Compliance leaders.
Continuous risk evaluation plays a key role in the implementation of Schindler's compliance program.
Local implementation is ensured by accurate training (Educate), monitoring (Examine), and appropriately reacting to suspected violations (Enforce).
Regular function-specific compliance training is vital to allow employees to handle compliance issues and sensitive situations. Schindler Compliance Training consists, among other things, of the following elements:
ABC Culture. Schindler employees are encouraged to Actively Be Compliant. Part of this is a "Speak-up culture" and a Compliance Exchange within the network regularly.
Compliance introduction training as part of the "New Hire Orientation".
Real case based class room trainings and newsletters focus on learning and avoiding recurrence.
Compliance questions with a choice of answers.
A compliance refresher is mandatory for all sales training sessions and conferences.
All employees equipped with a computer have to conduct 2 mandatory modules: Antitrust & Anti-bribery.
Regular compliance updates and refreshers at all corporate meetings and training events.
Brief compliance refreshers conducted by Line Managers with their teams, based on a real case.
Regularly updated by Corporate Compliance, with training tools for use and download.
Interactive classroom training.