• Company
    • Profile
    • Products & services
    • Innovations
    • Our values
    • History
    • Corporate Governance
      • Overview

        Our Corporate Governance Report contains the information required by the Directive on Information Relating to Corporate Governance issued by the SIX Swiss Exchange.

      • Board of Directors

        Find out more about the Board of Directors of the Schindler Group.

      • Board Committees

        The Board of Directors delegates certain duties to committees formed from its own members. It has appointed four standing committees.

      • Group Executive Committee

        Meet the Members of Group Executive Committee of the Schindler Group.

      • Organizational regulations

        The Organizational Regulations of the Schindler Group are based on articles 716, 716a and 716b of the Swiss Code of Obligations and the Articles of Association of Schindler Holding Ltd.

      • Articles of Association

        Read the current binding German version of the Articles of Association of Schindler Holding Ltd., as well as the English translation.

    • Suppliers
      • Overview

        Our Strategic Sourcing Organization works closely with our regional sourcing organizations to deliver competitive, innovative, and sustainable supply solutions for Schindler globally.

      • Global organization

        Our global purchasing organization is managed by a network of category and country teams, who work closely together to achieve maximum results.

      • Spend categories

        The Category structure defines the global material and service categories supplying the Schindler Group and drives the management of the spend and the supply base.

  • Responsibility
    • Overview
    • Our Sustainability Roadmap
    • Environment
      • Climate

        We are continually searching for innovative ways to reduce the carbon intensity of our vehicle fleet. And, by increasing the use of remote monitoring and adaptive servicing of our products, we are further reducing the need to travel.

      • Environmental management at our sites

        We are continuously looking for ways to do more to tackle climate change through minimizing our environmental impact at our sites.

    • People
      • Inclusion & Diversity

        Our global presence gives us access to the full spectrum of human diversity – reinforcing our ability to adapt and innovate.

      • Safety

        Every day, we move more than 1.5 billion passengers, who rely on our products to get around – that means the safety and reliability of our products are critical.

      • Communities

        We make a positive contribution to communities through our targeted Responsibility initiatives.

    • Value chain
      • Product sustainability

        Quality and innovation guide our investments to improve the environmental performance of our products.

      • Pioneer smart urban mobility

        We pioneer smart mobility with our ideas & solutions, keeping an ever-growing urban world easily accessible and making each trip safe, efficient, and swift.

      • Supply Chain engagement

        We are committed to increase sustainability and environmental awareness in our supply chain while maintaining high standards of safety & quality.

    • Ethics and compliance
      • Overview

        All Schindler employees commit themselves to observe the highest ethical standards of professional and personal conduct in their interactions with …

      • Educate

        In the Educate stage of the Compliance Program activities & processes are implemented which are designed to avoid compliance violations before they occur.

      • Examine

        In the Examine stage of the Compliance Program processes to detect hints of possible violations ("Red Flags") are implemented.

      • Enforce

        In the Enforce stage of the Compliance Program suspicions of violations are investigated, corrective actions taken and the responsible employees sanctioned.

    • Policies and reports
  • Investors
    • Overview
    • Share information
      • Overview

        Schindler registered shares & participation certificates are traded on the Swiss stock exchange since November 1, 1971.

      • Share price charts

        Data is delayed by at least 15 minutes. All quotes are in local exchange time.

      • Share capital structure

        Learn more about our capital structure and shareholders

      • Dividends

        Schindler's dividend policy is earnings-related and provides for a payout ratio of 35% to 65% of net profit attributable to shareholders of Schindler Holding Ltd.

      • Coverage and consensus

        Schindler is covered by various analysts. Their views, forecasts, and expectations may not necessarily reflect those of the company.

    • Results
      • Overview

        Schindler reports on its financial performance on a quarterly basis.

      • Archive

        Schindler reports on its financial performance on a quarterly basis. The documents in the reporting archive are available online only. For an overview click the corresponding year.

      • Non-GAAP measures

        We include certain non-GAAP measures in our Group Review comprise, which are not accounting measures as defined by IFRS.

    • Financial calendar
    • Events
    • General meetings
    • Investor Relations Contact
  • Careers
    • Overview
    • Who we are
      • People

        Learn about the people, traditions, and values that motivate us to tackle the urban mobility challenges of the 21st century.

      • Inclusion & Diversity

        By building inclusive and diverse teams, we are laying the foundation for creativity, innovation, and effective decision-making.

      • Society

        Help us transform the world. We’re looking for driven professionals ready to solve society’s most pressing urban mobility challenges.

      • Our values

        Our values are the foundation of everything we do and allow us to remain a leading global player in the elevator and escalator industry.

      • Facts & figures

        Discover the facts behind what makes Schindler a great company to work for.

    • Why Schindler
      • Compensation & benefits

        Discover more about Schindler employee compensation packages and benefits – competitive salaries are just the start!

      • Work-life balance

        Finding the right balance between work and life can be tough. We make it easier through flexible modern policies designed to meet diverse needs.

      • Training

        The key to maintaining Schindler’s proud legacy is by making sure that all our people – at every level – remain trained and ready.

      • International careers

        International assignments are a key part of how we develop our people. Grow your career internationally with Schindler.

      • Career development program

        Discover how we take our most talented young professionals on an international and multidisciplinary 6-year journey to help their careers flourish.

    • Who we look for
      • Experienced professionals

        Whether you’re a lift technician or an engineer, we need people with experience and skill. Seasoned professionals make our elevator & escalator service company great!

      • Students & graduates

        Explore the extensive possibilities for students and recent graduates at Schindler.

    • Open positions
  • Newsroom
  • Contact
Schindler worldwide

Enforce

In the Enforce stage of the Compliance Program suspicions of violations are investigated, corrective actions taken and the responsible employees sanctioned.

Investigations

Specific hints of possible violations are investigated by Corporate Compliance or by the local compliance officer in cooperation with Corporate Compliance. Depending on the case, external counsel or investigators get involved. For cases where an immediate reaction is required, a Crisis Intervention Team is defined.

In 2018 the number of investigations conducted by region was as follows:

Region No. of investigations
in Europe & Africa 32
in the Americas 76
in Asia, India & Middle East 62

Corrective Actions

Audits and Investigations serve to identify perpetrators and stop unacceptable practices. They also suggest corrective actions to ensure that the violations do not reoccur. In a Permanent Action Plan (PAP), the management responsible for the related business process is required to specify how the identified deficiencies are corrected and which measures will be implemented to avoid recurrence. The management keeps record of the implementation of the PAP and informs Corporate Compliance in follow-up meetings.

Compliance Coaching

A Compliance Coaching Process is initiated with employees who engage in practices which are risky but not sanctionable.

In the Compliance Coaching Program, a compliance coach, normally the direct line manager, explains the risks involved in the behaviour and discusses with the person being counseled better and less risky solutions.

The Coaching Process and related results are documented.


Incentives

Schindler encourages good compliance behavior with incentives.

For example the Performance Rating Grid does not only consider objective achievement, but also evaluates how Schindler Values (including Ethics and Integrity) are complied with.

Furthermore, Green Excellence Awards are given for extraordinary Compliance innovations which are beneficial for the overall Compliance Program.

Sanctions

Schindler's Compliance Sanctioning Guidelines specify the Compliance Violations which are subject to sanctions and the process to impose sanctions.

Following Schindler's Zero Tolerance Policy, sanctions range from reprimands and bonus cut to dismissal. 

Additionally, appropriate legal actions, including notifications to relevant authorities, are considered. 

In the past years Schindler has imposed sanctions for violations of the Code of Conduct, ranging from written reprimands to dismissals.