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Elevators, Escalators & Moving Walks
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Digital services

Our digital services focus on our clients' specific needs, making our elevators and escalators even more reliable, efficient, and user-friendly.

The perfect mix of benefits for your equipment

Elevators, escalators, or moving walks have a rather straightforward job – carrying people and goods from A to B. It’s all very mechanical, so why would we need digital features and unit connectivity? Find out how you can benefit from digital services enabled by cloud connectivity.

Constant equipment monitoring

Focus on your tasks and let your equipment be our job! We monitor your elevators, escalators, and moving walks and ensure they run smoothly. You don't have to do anything.

Benefits include:

  • Up to 34% faster recovery after a breakdown
  • Automatic technical response – no action needed from customer
  • Direct connection to Schindler Customer Center for passengers
  • Real-time updates and estimates on repair progress

Your units at your fingertips

Our customers have access to Schindler ActionBoard, a digital dashboard with a complete overview of connected units, contracts, paperwork, and much more.

Benefits include:

  • Digital management of all your equipment data and documents, all in one convenient place
  • Direct submission of support requests – no calls or emails needed
  • Custom roles and privileges for complex portfolio management
  • Available as a web-based version, as well as apps for Android and iOS

Improved tenant relationships

Smooth-running equipment means happy tenants. Your connected elevator, escalator, or moving walk can report minor issues so that maintenance can be scheduled proactively.

Benefits include:

  • Preventive resolution of minor issues before they escalate
  • Flexible maintenance based on equipment status
  • Regular heath checks and reports
  • One-click tenant notifications

Convenience and entertainment combined

Connectivity expands the functions of your elevators, making riding experiences even more enjoyable and comfortable.

Benefits include:

  • Stylish in-car and lobby screens to inform and entertain passengers
  • Mobile passenger application for remote elevator calls and personalized rides
  • Seamless integration into building's existing systems for seamless mobility experience