Making a difference to daily lives: in conversation with Marcin Łoskot
When he’s not touring the Polish countryside on his motorbike or catching a hard rock show, Marcin Łoskot is overseeing Schindler’s operations in one of the fastest-growing economies in Europe.
We sat down with Marcin Łoskot, head of Schindler Poland, to learn more.
Marcin, how would you describe the Polish elevator market?
The new installations market is relatively mature, with growth following overall construction activity. However, modernization is becoming the major growth engine and that’s where we’re seeing the strongest opportunity.
What makes modernization such a strategic focus for Schindler in Poland?
Many units in Poland are more than 20 years old and urgently need upgrades. Modernization represents a structural, long-term opportunity.
Modernization sits at the intersection of three key priorities: safety, sustainability, and digitalization. Many elevators in Poland no longer meet evolving safety or technical standards – or customer expectations.
Modernizing these systems allows building owners to extend the life of their assets, improve energy efficiency, and integrate the latest digital features, such as remote and predictive maintenance, thereby making buildings more attractive in a competitive market.
Schindler is known for reliability, safety, and high service quality. Our partners know we deliver on our promises – whether it’s a complex high-rise project or a neighborhood modernization.
What are Schindler’s strengths?
Our strength lies in combining Swiss engineering excellence with deep local expertise. Our technicians and project managers are seen as trusted advisors, not just service providers.
Our modernization offering is modular and customer-centric, allowing us to tailor solutions to unique building conditions, budgets, and timelines. That flexibility is especially critical in modernization projects, which take place in occupied, "living" buildings.
Our reputation for innovation – particularly in digital solutions – continues to go from strength to strength. Projects like the Varso Tower in Warsaw showcase our technical leadership and ability to manage complex, large-scale projects. We supplied 57 elevators, including 12 double-deckers with Schindler PORT, and eight escalators, using Schindler R.I.S.E and the Schindler CLIMB Lift during installation.
And finally, I believe our service culture truly sets us apart. Responsiveness, transparency, and safety are embedded in how we work – and customers consistently highlight those qualities in their feedback.
We take a full life cycle approach – not just installing elevators but partnering with building owners and managers throughout the entire product lifetime.
What are the biggest challenges to making modernization more mainstream?
The two biggest hurdles are awareness and financing. Many building owners still underestimate the safety and energy risks of operating outdated equipment. At the same time, modernization requires upfront investment – which can be difficult for housing cooperatives or owners of smaller properties.
Government initiatives like Accessibility+, which funds building adaptations for people with disabilities, are a good start – but they’re not nearly enough to address the required investments.
How are sustainability and ESG expectations shaping customer decisions?
ESG considerations are now central to most building owners’ strategies. It’s becoming a decisive factor in project selection, whether for new installations or modernization. Customers want solutions that lower energy consumption, reduce carbon footprint, and align with standards like BREEAM or LEED. For many, choosing Schindler means choosing a partner with strong global ESG commitments.
On a personal note, what motivates you in leading Schindler Poland?
What drives me most is the fact that with our products and services we can make people’s lives more comfortable every single day. Elevators might seem like background infrastructure, but they shape accessibility, safety, and urban experience.
We’ve delivered several modernization projects in residential buildings that have truly improved everyday life for residents – through smoother rides, more reliable performance, and greater accessibility for elderly people and families with children. These projects might not make headlines, but they make a real difference in people’s daily lives – and that’s something we take great pride in.
Knowing that we’re making cities more livable is incredibly rewarding. And I’m confident that with our people, our technology, and our vision, we’re well positioned to continue shaping that transformation in the years ahead.
Our projects might not make headlines, but they make a real difference in people’s daily lives – and that’s something we take great pride in.